Facebook PageView Hidden Image skip to content
  • Accounts

    • Savings
      • Deposit Rates
      • Clubs
      • Secondary Savings
      • Holiday Club Account
    • Free Checking
      • Overdraft Protection
      • Courtesy Pay
      • Reorder Checks
    • Investments
      • Deposit Rates
      • Money Market
      • Share Certificates
      • IRAs
      • Investment FAQs
    • More Account Info
      • Applications & Forms
      • Direct Deposit
      • Schedule of Fees & Charges
  • Loans

    • Consumer Loans
      • Personal Line of Credit
      • Publix Stock
      • Savings, Secured & Certificate Secured Loans
    • Vehicle & Boat Loans
      • Cars & Trucks
      • Motorcycles
      • UTVs/ATVs
      • Boats & RVs
      • First-Time Buyer Car Loan
    • Mortgages
      • Conventional & Jumbo
      • Home Equity
      • Mortgage FAQs
      • First-Time Home Buyer Program
    • More Loan Info
      • Check Application Status
      • Consumer Loan Application
      • VISA Credit Card Application
      • Loan Rates
  • Cards

    • Cards
  • Services

    • Online Services
      • Online Banking
      • Bill Pay
      • VISA Checkout
      • Loan Payments From Other Financial Institution
    • Mobile Services
      • Mobile Banking
      • Mobile Deposit
      • Mobile Banking FAQs
    • Financial Tools
      • Calculators
      • FREE Credit Report
      • Knowledge of Financial Education
    • Protect Your Assets
      • Accidental Death & Dismemberment
      • Auto & Home Coverage
      • Life, Cancer, & Medicare
      • NCUA Share Insurance
    • Other Services
      • CAT 24/7 (Computer Access by Telephone)
      • CO-OP ATM Network
      • Wire Transfers
      • Free Notary & Signature Guarantee
      • Safe Deposit Box
  • About

    • About Us
      • Membership Eligibility
      • Select Employee Groups (SEGs)
      • Annual Report
      • ADA / Web Accessibility
    • Locations & Hours
      • Lakeland Branch
      • Altamonte Springs Branch
      • Jacksonville Branch
      • Norcross Branch
      • Pembroke Pines Branch
      • Royal Palm Beach Branch
      • Sarasota Branch
    • Help and Resources
      • Disclosures
      • Privacy
      • Brochure Rack
      • PEFCU University
      • Holiday Closings
      • Live Chat FAQs
    • Newsroom
  • Security

    • PEFCU Security Center
      • Compromised Account?
      • Disputes & Stop Payments
      • How We Contact You
    • Fraud Prevention
      • Beware of Spoofing
      • Banking Scams
      • More Safety Tips
    • Protect Your Cards
      • Lost or Stolen Card?
      • Cards Transaction Alerts
      • Card Controls Feature
      • Travel Notifications
      • VISA® Security Features
    • PEFCU Alerts & Updates
  • Careers

    • Join Our Team
    • Who We Are
    • Benefits & Perks
  • Community Engagement

    • Community Engagement
  • Blog
Publix Employees Federal Credit Union logo

Online Banking Enrollment

  • Accounts

      Become a Member

      <em>Become a</em> Member Join Today
    • Savings
      • Deposit Rates
      • Clubs
      • Secondary Savings
      • Holiday Club Account
    • Free Checking
      • Overdraft Protection
      • Courtesy Pay
      • Reorder Checks
    • Investments
      • Deposit Rates
      • Money Market
      • Share Certificates
      • IRAs
      • Investment FAQs
    • More Account Info
      • Applications & Forms
      • Direct Deposit
      • Schedule of Fees & Charges
  • Loans

      Loan Products

      <em>Loan</em> Products Apply Now
    • Consumer Loans
      • Personal Line of Credit
      • Publix Stock
      • Savings, Secured & Certificate Secured Loans
    • Vehicle & Boat Loans
      • Cars & Trucks
      • Motorcycles
      • UTVs/ATVs
      • Boats & RVs
      • First-Time Buyer Car Loan
    • Mortgages
      • Conventional & Jumbo
      • Home Equity
      • Mortgage FAQs
      • First-Time Home Buyer Program
    • More Loan Info
      • Check Application Status
      • Consumer Loan Application
      • VISA Credit Card Application
      • Loan Rates
  • Cards
  • Services

      Become a Member

      <em>Become a</em> Member Apply Now
    • Online Services
      • Online Banking
      • Bill Pay
      • VISA Checkout
      • Loan Payments From Other Financial Institution
    • Mobile Services
      • Mobile Banking
      • Mobile Deposit
      • Mobile Banking FAQs
    • Financial Tools
      • Calculators
      • FREE Credit Report
      • Knowledge of Financial Education
    • Protect Your Assets
      • Accidental Death & Dismemberment
      • Auto & Home Coverage
      • Life, Cancer, & Medicare
      • NCUA Share Insurance
    • Other Services
      • CAT 24/7 (Computer Access by Telephone)
      • CO-OP ATM Network
      • Wire Transfers
      • Free Notary & Signature Guarantee
      • Safe Deposit Box
  • About

      Become a Member

      <em>Become a</em> Member Apply Now
    • About Us
      • Membership Eligibility
      • Select Employee Groups (SEGs)
      • Annual Report
      • ADA / Web Accessibility
    • Locations & Hours
      • Lakeland Branch
      • Altamonte Springs Branch
      • Jacksonville Branch
      • Norcross Branch
      • Pembroke Pines Branch
      • Royal Palm Beach Branch
      • Sarasota Branch
    • Help and Resources
      • Disclosures
      • Privacy
      • Brochure Rack
      • PEFCU University
      • Holiday Closings
      • Live Chat FAQs
    • Newsroom
  • Security
    • PEFCU Security Center
      • Compromised Account?
      • Disputes & Stop Payments
      • How We Contact You
    • Fraud Prevention
      • Beware of Spoofing
      • Banking Scams
      • More Safety Tips
    • Protect Your Cards
      • Lost or Stolen Card?
      • Cards Transaction Alerts
      • Card Controls Feature
      • Travel Notifications
      • VISA® Security Features
    • PEFCU Alerts & Updates
  • Careers
    • Join Our Team
    • Who We Are
    • Benefits & Perks
  • Community Engagement
  • Blog
Bill Pay
Services
Bill Pay

Save Time. Save Money. Be Secure. 

Use Bill Pay to conveniently schedule your monthly payments electronically from a PEFCU checking account! You'll be glad you used this free service once you've seen all of its benefits. 

  • Save money! Stop spending money on stamps, checks, and envelopes.
  • Get peace of mind! No more worrying about snail mail, possible late fees, or mail fraud.
  • Protect yourself! Online Bill Pay is more secure than writing paper checks.
  • Stay organized! Keep tabs on all your past, present, and future scheduled transactions with your online Payment Calendar.
  • Be creative! Send gift checks with personalized messages.
  • Get support! Click the “Chat” button for an immediate response from our Bill Pay Support team during our business hours.

Best of All - It's Free!!!  

Click below for a Bill Pay demo.   

Bill Pay Demo  |  Enrollment and Mobile Features

Bill Pay FAQs

How do I sign up for Bill Pay?

Enrolling in Bill Pay

1. Sign in to online banking at www.PEFCU.com.

2. Select the “Bill Pay” tab.

3. Select “Yes, I accept the terms & conditions.”

4. Click “Accept & Submit.”

From here, you can start using Bill Pay immediately. You will receive a confirmation email once you’re done enrolling in Bill Pay, with additional instructions.

Mobile Banking Bill Pay

The Bill Pay feature on the PEFCU mobile app will allow you to:

  • Add and manage payees
  • Pay individuals or businesses
  • Cancel payments
  • Schedule recurring payments
  • View bill pay history for up to six (6) months

And you can do all of these from your smartphone! Just log into the PEFCU mobile banking app and choose “Bill Pay” from the hamburger menu.

Adding Payees

1. On the Bill Pay page, click on the Payees tab.

2. Click "+" to add a payee.

3. On the “New Payee” window, click on the Business tab to add a payee that is a biller. Click on the Individual tab to add a payee that is a person (P2P).

4. Once the Payee is added, you will get a confirmation screen and can make a payment under the New tab. 

Note: All the Payees that have been added can be viewed under the Payees tab.

Paying a Bill

1. The Bill Pay screen on the mobile app defaults to the “New” tab. From here, payments can be scheduled to payees that have been set up. 

2. The default account will appear under “Account.”  This can be changed if there are other ‘pay from’ accounts registered within Bill Pay. 

3. Tap “Choose Payee” then select the payee from the list.  To add Payees,  tap the Payees tab.

4. Type the amount to be paid

5. Choose the deliver by date by tapping the calendar and selecting a date. 

6. Tap “Submit.”

You should see a confirmation screen once transaction is complete.

Note: The History tab stores a history of all bill pay payments made in the past six months and any scheduled payments for the next 30 days.  A member can also cancel a payment that has been scheduled if it has not been paid yet. 

Canceling a Payment

1. Under the History tab, click on the pending payment

2. Tap “Cancel Payment” at the bottom and confirm you want to cancel by clicking “Yes.”

3. The canceled payment will appear under the history tab as canceled.

How much does Bill Pay cost?

Bill Pay is free for unlimited Bill Paying privileges. 

Will I need to have a separate log in for Bill Pay?

No. Once you have logged in to Online Banking, you will be able to access your Bill Pay information. 

Who can I pay using Bill Pay?

You can pay virtually anyone in the United States or its territories whom you would normally pay by check or automatic debit, including payees whom you do not usually receive bills from.

Can I schedule a payment in advance? How far in advance?

Yes, you can.  Scheduling payments in advance is a smart way to pay for recurring costs like annual dues, "birthday" checks, or monthly bills.  

How are payments sent to the payee(s)?

There are two possible methods for paying your bills:

  1. Electronically via the Automated Clearing House (ACH), in which your scheduled payment amount will be deducted from your account at least 24 hours before the date you schedule the payee to receive payment; or

  2. By check, in which your scheduled payment amount will be deducted from your account once the payee cashes the check.  Due to restrictions with the United States Postal Service (USPS), your check will be mailed nine business days before the date you schedule the payment to be received by the payee. Please note: It is possible for your payment check to reach the payee prior to the scheduled date of payment, and the payee may immediately cash the check upon receipt. 

Do I need to mail a payment coupon or invoice with my payments?

No. We provide all the necessary information to the payee with each payment. You can destroy the bill once it is scheduled in Bill Pay.

Who can I contact to ask more questions about Bill Pay?

Please call Bill Pay Customer Service at (855) 658-8625, our Member Contact Center at (800) 226-6673,  or use the "Live Chat" feature from the Bill Pay tab. 

Publix Employees Federal Credit Union logo

Member Contact Center

1-800-226-6673

Card Services

1-800-226-6673 ext 6602

NMLS#

403109

E-Mail

[email protected]

Routing Number

263179817

Facebook
Instagram
Blog
Twitter
YouTube
National Credit Union Association Logo Equal Housing Authority Logo
Privacy Policy | Disclosures
Copyright © 2022 Publix Employees Federal Credit Union
 
If you are using a screen reader or other auxiliary aid and are having difficulty with this site, please call 1.800.226.6673

You are now leaving the Publix Employees Federal Credit Union's website

By clicking on this link, you will be leaving the Credit Union's website and our Privacy Policy. This website is not operated by PEFCU. PEFCU makes no representations or warranties about any other website which you may access through this one. When you access non-PEFCU websites, even though they contain the PEFCU logo and content regarding PEFCU's products and services, such websites are independent of PEFCU and PEFCU has no control over the operation of non-PEFCU sites. In addition, a link to a non-PEFCU website does not mean that PEFCU endorses that website or has any responsibility for the use of such a website.

Continue

You are now leaving the Publix Employees Federal Credit Union's website

By clicking on this link, you will be leaving the Credit Union's website and our Privacy Policy. This website is not operated by PEFCU. PEFCU makes no representations or warranties about any other website which you may access through this one. When you access non-PEFCU websites, even though they contain the PEFCU logo and content regarding PEFCU's products and services, such websites are independent of PEFCU and PEFCU has no control over the operation of non-PEFCU sites. In addition, a link to a non-PEFCU website does not mean that PEFCU endorses that website or has any responsibility for the use of such a website.

Continue