VISA Account Updater (VAU)

VAU is an automatic account information updating service provided by VISA.  Your card is automatically enrolled in VAU when issued. Whena new or replacement card is issued due to your card expiring or being lost or stolen, VISA may update relevant card information (e.g., card number, expiration date, etc.) with participating merchants with whom you have an ongoing payment relationship; i.e., recurring payments or automatic billing.  The VAU service is provided for your convenience at no cost to you.  You may opt-out of the VAU service at any time by contacting us via one of the following:

• Mail: Publix Employees Federal Credit Union, P. O. Box 1000, Lakeland, FL 33802
• Email: [email protected]
• Phone: (800) 226-6673, ext. 6602 

You acknowledge and agree that participation in VAU does not relieve you of your responsibility to ensure merchants have your correct information on file, and that failure to keep your account information current may result in declined payments.  You acknowledge and agree that neither VISA nor PEFCU guarantees that your account updates will be received or recognized by merchants prior to any billing.

Visa® Secure

Visa® Secure enrollment is no longer required on PEFCU Visa® cards, but rest assured that your card transaction is still secure. Your security is important; therefore, we have deployed advanced risk detection technology to monitor transactions. This removes the need for passwords, allowing you to shop without interruption.

Our fraud protection program is pretty awesome, but Visa® Secure goes a step further, adding an extra layer of security when you use your Visa® card for online purchases. 

Click here for Visa® Secure FAQs