Beware of Spoofing

Telephone scammers try to steal your money or personal information. Scams may come through phone calls from real people, robocalls, or text messages. The callers often make false promises, such as opportunities to buy products, invest your money, or receive free product trials. They may also offer you money through free grants and lotteries. Some scammers may call with threats of jail or lawsuits if you do not pay them.


Report Spoofing

If you suspect any fraudulent activity, or if a caller claiming to be from PEFCU requests your personal information, please tell them that you’ll contact our Member Contact Center at 1-800-226-6673 to provide that info.
Furthermore, it's vital to report phone scams to federal agencies. They can’t investigate individual cases. But your report can help them collect evidence for lawsuits against scammers.
  1. Report telephone scams online to the Federal Trade Commission. You can also call 1-877-382-4357. The FTC is the primary government agency that collects scam complaints. 
  2. Report all robocalls and unwanted telemarketing calls to the Do Not Call Registry. 
  3. Report caller ID spoofing to the Federal Communications Commission either online or by phone at 1-888-225-5322. 
  4. For more help in resolving consumer issues, you can report scams to your state consumer protection office.
For more information about Spoofing, please visit's webpage Caller ID Spoofing.