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Coronavirus - Branch Hours And Operations

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Coronavirus - Branch Hours And Operations

Last Updated:  3/27/2020 at 11:00 am

Coronavirus- Updated Information on Branch Hours and Operations

The safety and well-being and of our members and employees is a top priority for us.  We are evaluating our branch operations daily and have adjusted our operating hours at some of our branch locations.  

Lakeland Branch

Due to possible longer wait times, we will temporarily extend Wednesday hours from 8:30 a.m. to 5 p.m. until further notice.

Effective Friday, 3/20/2020, we are limiting the number of members in our branch locations at one time.  For more efficient service, we will assist members by appointment and walk-in.  If you would like to schedule an appointment so that we can serve you at your convenience, please call our Member Contact Center at 800-226-6673 or our Lakeland branch at 863-683-6404.  We will continue to assist members who don’t have an appointment, though there may be longer wait times due to capacity constraints. 

Branch hours at this location will be:  Monday-Friday 8:30 am – 5:00 pm. 

ATM Open 24-Hours 

Altamonte Springs Branch

Due to possible longer wait times, we will temporarily extend Wednesday hours from 8:30 a.m. to 5 p.m. until further notice.

Effective Friday, 3/20/2020, we are limiting the number of members in our branch locations at one time.  For more efficient service, we will assist members by appointment and walk-in.  If you would like to schedule an appointment so that we can serve you at your convenience, please call our Member Contact Center at 800-226-6673 or our Altamonte branch at 407-260-1490.  We will continue to assist members who don’t have an appointment, though there may be longer wait times due to capacity constraints. 

Branch hours at this location will be:  Monday-Friday 8:30 am – 5:00 pm. 

Jacksonville Branch

Branch lobby will close Thursday, 3/19/2020 at 5:00 pm until further notice.

The drive-thru will remain available for transactions.  

Norcross Branch

Due to possible longer wait times, we will temporarily extend Wednesday hours from 8:30 a.m. to 5 p.m. until further notice.

Effective Friday, 3/20/2020, we are limiting the number of members in our branch locations at one time.  For more efficient service, we will assist members by appointment and walk-in.  If you would like to schedule an appointment so that we can serve you at your convenience, please call our Member Contact Center at 800-226-6673 or our Norcross branch at 770-613-0452.  We will continue to assist members who don’t have an appointment, though there may be longer wait times due to capacity constraints. 

Branch hours at this location will be:  Monday-Friday 8:30 am – 5:00 pm. 

Pembroke Pines Branch

Effective Monday, 3/30/2020, our Pembroke Pines branch will reopen and be servicing members during normal business hours. 

We are limiting the number of members in our branch locations at one time.  For more efficient service, we will assist members by appointment and walk-in.  If you would like to schedule an appointment so that we can serve you at your convenience, please call our Member Contact Center at 800-226-6673 or our Pembroke Pines branch at 954-961-6667.  We will continue to assist members who don’t have an appointment, though there may be longer wait times due to capacity constraints. Due to possible longer wait times, we will temporarily extend Wednesday hours from 8:30 a.m. to 5 p.m. until further notice.

Branch hours at this location will be:  Monday-Friday 8:30 am – 5:00 pm.

ATM Open 24-Hours   

Royal Palm Beach Branch

Branch lobby will close Thursday, 3/19/2020 at 5:00 pm until further notice.

The drive-thru will remain available for transactions

ATM Open 24-Hours  

Sarasota Branch

Due to possible longer wait times, we will temporarily extend Wednesday hours from 8:30 a.m. to 5 p.m. until further notice.

Effective Friday, 3/20/2020, we are limiting the number of members in our branch locations at one time.  For more efficient service, we will serve members by appointment and walk-in.  If you would like to schedule an appointment so that we can serve you at your convenience, please call our Member Contact Center at 800-226-6673 or our Sarasota branch at 941-927-5220.   We will continue to serve members who don’t have an appointment, though there may be longer wait times due to capacity constraints.

Branch hours at this location will be:  Monday-Friday 8:30 am – 5:00 pm.

ATM Open 24-Hours 

Please stay tuned to our social channels or visit this page for continued updates.

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